Refund & Cancellation Policy
Refund Policy
- Services: Due to the nature of digital services, refunds are only processed under exceptional circumstances, such as:
- Failure to deliver the agreed-upon scope of work.
- Errors in billing or duplicate charges.
- Products: Refunds for digital products (e.g., tools, software) are not applicable once accessed or downloaded.
Cancellation Policy
- Service agreements can be canceled by either party with prior written notice.
- Any advance payments made are non-refundable unless explicitly stated in the service agreement.
Refund Requests
To request a refund, email us at Support@groarz.com with your payment details and a reason for the request. All requests will be reviewed within 7 business days.
Disputes
For unresolved issues, disputes will be addressed as per applicable laws in Tamil Nadu, India.
